All services Process automation

Let the paperwork move itself.

Approvals, documents, payment matching and follow-ups that run on their own, built around the way your team already works. Requests reach the right person on their phone, nothing waits in an inbox, and every step is logged.

Good for Finance teams · Operations · HR and admin · Procurement · Branch networks

Hotel attendant filling in a paper form on a clipboard in a lobby
Approvals Search GWGrace WanjiruAdministrator
Approvals
Waiting approval11
Approved this week64
Average wait3.2 hrs
RequestRaised byStepStatus
LPO-1042, cement Peter Njoroge 2 of 3, Finance Waiting 5 hrs
Leave, 14 to 18 Oct Mercy Akinyi 1 of 2, Manager Sent
Fuel claim, Nakuru Brian Kiptoo 2 of 2, Finance Approved
LPO-1039, laptops Susan Wairimu 3 of 3, Director Approved
Average wait, hours
Jun Jul Aug Sep Oct
Waiting approval 11
What you get

Hours back, every week.

We map the processes that eat your team's time, then automate them in the tools you already use or in a system we build. Every step is logged, so you see who did what and when.

01

Approvals on the phone

LPOs, leave and expense claims reach the right approver and are signed off in a tap.

02

Documents that fill themselves

Contracts, quotes and letters filled from your data, on your letterhead, ready to sign.

03

Payments matched daily

M-Pesa and bank statements matched to invoices, so finance only handles the exceptions.

04

Follow-ups that never slip

Reminders for invoices, renewals and tasks, sent on time by SMS, email or WhatsApp.

05

Your tools, connected

Forms, sheets, your CRM, accounts and WhatsApp share data instead of being retyped.

06

Every step logged

A full trail of who requested, approved and changed what, ready for your auditors.

Inside Workflows

Six workflows we automate most.

Click through the workflows we build most often. Each runs in your current tools or a system we build, sends people only the steps that need them, and logs the rest.

Try it: open a module from the menu, click a record, filter the list.

WWorkflowsWorkflows
Approvals GWGrace WanjiruAdministrator
Approvals
Waiting approval11
Approved this week64
Average wait3.2 hrs
RequestRaised byStepStatus
LPO-1042, cement Peter Njoroge 2 of 3, Finance Waiting 5 hrs
Leave, 14 to 18 Oct Mercy Akinyi 1 of 2, Manager Sent
Fuel claim, Nakuru Brian Kiptoo 2 of 2, Finance Approved
LPO-1039, laptops Susan Wairimu 3 of 3, Director Approved
Average wait, hours
Jun Jul Aug Sep Oct

Approvals

Requests, LPOs, leave and expenses routed through your approval chain.

4 features
  • Approval chains by amount and department
  • Approve from a phone, email or WhatsApp
  • Reminders when a request sits too long
  • Full trail of who approved what

Like what you see? Let us build yours.

We walk you through it on a call, map how your business works, and send a fixed-scope proposal in writing.

Custom built, not off the shelf. Every system we build is made to fit the client's needs: the modules, screens, wording and reports follow how your organisation works. The business, names and figures in this demo are examples.

Approvals

Approved from a phone, in minutes.

Requests, LPOs, leave and expenses routed through your approval chain.

  • Approval chains by amount and department
  • Approve from a phone, email or WhatsApp
  • Reminders when a request sits too long
Approvals Search GWGrace WanjiruAdministrator
Approvals
Waiting approval11
Approved this week64
Average wait3.2 hrs
RequestRaised byStepStatus
LPO-1042, cement Peter Njoroge 2 of 3, Finance Waiting 5 hrs
Leave, 14 to 18 Oct Mercy Akinyi 1 of 2, Manager Sent
Fuel claim, Nakuru Brian Kiptoo 2 of 2, Finance Approved
LPO-1039, laptops Susan Wairimu 3 of 3, Director Approved
Average wait, hours
Jun Jul Aug Sep Oct
Approvalslive
LPO-1042, cement Peter Njoroge Waiting 5 hrs
Leave, 14 to 18 Oct Mercy Akinyi Sent
Fuel claim, Nakuru Brian Kiptoo Approved
Payment reconciliation

Statements matched automatically.

M-Pesa and bank statements matched to invoices, leaving only the odd ones.

  • M-Pesa paybill and till payments
  • Bank statements imported daily
  • Matched by reference, amount and name
Reconciliation Search GWGrace WanjiruAdministrator
Reconciliation
Payments today486
Matched automatically94%
Left to review29
PaymentPayerAmountStatus
M-Pesa UJ6A1K8Q2T Grace Wanjiru KES 4,500 Matched INV-8812
KCB transfer Kilifi Fresh Ltd KES 238,000 Matched 3 invoices
M-Pesa UJ6B7C3M9P Samuel Otieno KES 1,950 No account ref
Equity deposit Cash, Thika branch KES 62,000 Sent to finance
Matched automatically, %
1 Sep 8 Sep 15 Sep 22 Sep 29 Sep
Payments today 486 Matched automatically: 94%
Document generation

Contracts and quotes write themselves.

Contracts, quotes and letters filled from templates and sent for signature.

  • Templates on your letterhead
  • Fields filled from your system
  • E-signature and PDF in one step
Documents Search GWGrace WanjiruAdministrator
Documents
Made in September312
Awaiting signature9
Average turnaround14 min
DocumentForTemplateStatus
Tenancy agreement Joseph Kariuki Lease v4 Awaiting signature
Offer letter Lucy Wambui Offer, staff Signed 3 Oct
Quote Q-2290 Rongai Hardware Quote, trade Sent
Demand letter Account 0457 Arrears 60 days Queued
Documents by type, September
Quotes Letters Contracts Offers
Documentslive
Tenancy agreement Joseph Kariuki Awaiting signature
Offer letter Lucy Wambui Signed 3 Oct
Quote Q-2290 Rongai Hardware Sent
Running today

Automation at work.

Timeless Timber runs its production stages, stock and dispatch on a system we built and host, with procurement, finance and HR being added to it. Leave and payroll run on JamboHR and sales follow-ups on Pinch CRM, both our own products.

See every live platform
How we work

First workflow live in 21 working days.

  1. 01Days 1 to 3

    Map the process

    We follow one process end to end, count the hand-offs and agree what to automate first.

  2. 02Days 4 to 6

    Design the flow

    Steps, approvers, templates and rules agreed with you, including what happens when someone is away.

  3. 03Days 7 to 21

    Build and test

    Built on your tools or ours and tested with real requests, payments and documents.

  4. 04Then

    Measure and add more

    The dashboard shows time saved and slow steps. We tune it, then automate the next process.

Tools we use Laravel · n8n · Make · Zapier · Google Workspace · Microsoft 365 · M-Pesa Daraja · WhatsApp Business API · Webhooks

Questions

Before you ask.

Which processes should we automate first?

The ones that happen often, follow clear rules and keep someone retyping or chasing. Approvals, invoices, payment matching and reminders are the usual start. We look at volume and time spent, then agree a shortlist with you.

Do we need a new system?

Not always. Many workflows run on tools you already have, such as Google Workspace, Microsoft 365, your accounting package and WhatsApp. Where those cannot do the job, we build the missing piece in Laravel and host it for you.

Can it match M-Pesa and bank payments?

Yes. We pull paybill and till payments through M-Pesa Daraja, import your bank statements, match each payment to an invoice by reference, amount and name, and leave only the unclear ones for your finance team.

What happens when an approver is away?

You set a deputy or a time limit. A request that waits too long gets a reminder, then moves up the chain, and every step is logged with who acted and when.

What does automation cost?

It depends on the processes and the tools involved. After a free scoping call you get a fixed-scope proposal in writing, so you know the price before we start.

Let's automate your busiest process.

A free scoping call, then a fixed-scope proposal in writing.

We’re online · real human Get a quote