Pinch Africa LTD Pinch Africa LTD
Get A Quote
  • Home
  • #ThePinch
    • About Us
    • Our Team
  • What We Do
  • Portfolio
  • Services
    • Digital Marketing
    • Web Design
    • Maintanace and Hosting
  • Blog
  • Contacts
WEBSITE MAINTENANCE SERVICES
"Another flaw in the human character is that everybody wants to build and nobody wants to do maintenance.” -Kurt Vonnegut Jr.
The most effective sites are also the best-maintained
It doesn’t matter how great your site design is, how well you rank in Google, or which cutting-edge features you build—at the end of the day, your site needs to work. As internet users become increasingly tech-savvy, their expectations rise. Your site needs to be fast, secure, and bug-free, or they’ll move on to your competitor.
Youtube
Youtube
Youtube
Youtube
Youtube
Youtube
Youtube
Youtube
1 %

Client Satisfaction

0.5 Hr

Avg. Response Time

0.5 Hr

Tickets are resolved

Do you have an urgent issue?

Open a ticket!
Website Maintanance

Pricing & Solutions

Maintenance packages start at $100/month.
We’re not the cheapest option, but we’re great at what we do. Our website maintenance services are designed to be flexible around your current and future needs, including:
Get Started
  • Proactive Maintenance
  • Troubleshooting & Bug Fixes
  • CMS & Plugin Updates
  • Speed Optimization
  • Security & Hack Prevention
  • Content & Feature Updates
  • Managed Hosting
  • Compliance (Data & Accessibility)
  • SEO & Analytics Reporting
  • Custom Design & Development
  • Website Management & Updates
  • Managed Hosting Services
  • Emergency & 24/7 Support
  • Website Security

Our clients are generally looking for a mix of proactive and reactive updates to their sites.

Proactive updates include regularly scheduled WordPress and plugin updates—which can be done monthly, bi-monthly, or quarterly— performance/speed optimization, security testing, PHP updates, and any other recurring task. We prefer to have these on a set schedule and protect those hours from being taken for other tasks.

Reactive work is a combination of changes requested by our clients, new features, implementation of growth marketing recommendations, urgent issues, hacks, and generally anything that can’t be planned in advance.

We believe the ideal scenario is to have the same company host and maintain your site. When our team has control over both the hosting and development environment, we can reduce bugs, improve stability, optimize load times, and increase monitoring and security. Gravitate uses dedicated AWS servers and can host sites in the U.S. and internationally, including high-traffic, highly secure environments.

In addition to standard maintenance, we also have optional after hours support for both websites and hosting.

  • After hours support is perfect for emergency situations such as hacks, major bugs, legal content issues.
  • The issue can be escalated to on-call developers.
  • We can support after hours requirements in the US, or urgent needs during regular business hours around the globe.
  • $100/month provides access to support. Additional hourly charges may be required based on the situation.
 
If you’re not worried about your site being hacked, you haven’t been paying attention. Gravitate has helped maintain secure sites for large companies, such as McAfee or Pacific Foods, and small businesses alike. In addition to active development and hosting security, we help avoid issues by advising our clients on the kinds of data you shouldn’t even process on your site. Common services include: application security, data security, compliance, security hardening, testing, secure access, backups, redundancy, version control, monitoring and alarms, 24/7 support, malware detection, and HIPAA compliance.

Frequently Asked Questions

WHAT PLATFORMS DO YOU SUPPORT?
We’re primarily a WordPress, PHP, and Shopify maintenance agency. We can also support custom developed sites, complex integrations, or legacy platforms in certain situations .
WHAT ARE YOUR LANGUAGE CAPABILITIES?
  • Frontend: html(5), css(3), javascript
  • Backend: php, perl, C++, ASP/ASPX
  • Frameworks: sass/compass, bourbon/neat/bitters, grunt/gulp,
    foundation 4/5, jquery, requirejs, xml, smarty, hundreds of JS/jquery libraries/plugins
  • Database: MySQL, PostgreSQL, NoSQL, MSSQL
WHY DO I NEED MAINTENANCE FOR MY WORDPRESS SITE?
WordPress requires regular maintenance to ensure security, stability and speed. These changes are driven by a constant update of devices, browsers, SEO requirements, emerging security issues, and more.
WHAT DOES WEBSITE MAINTENANCE INCLUDE?
The scope of website maintenance varies based on your needs. For some clients, we just manage the technical maintenance, whereas for others we help with content, design updates, and improvements to their site’s ability to attract and engage users.
HOW LONG DOES WEBSITE MAINTENANCE TAKE?
Maintenance is not a one-time task and should occur on a regular, recurring schedule. Depending on the size and stakes of the site, basic maintenance may take anywhere from 2-20 hours. That work can be scheduled weekly, monthly, bi-monthly, or quarterly.
HOW MUCH DOES WEBSITE MAINTENANCE COST?
Our website maintenance packages start at $100 per month.

How Your Website Service Team Is Like Your Mother

Mothers. Everybody has one. Those special ladies that brought you into this world have one of the

2022 WordPress Maintenance Checklist

WordPress on average pushes out between 15-20 updates every year, this averages out to at least one

Must-Know SEO Maintenance Tasks

Improving your site’s “crawlability” and long-term health Website maintenance is the

When to Change Your Web Hosting Company

Downtime or Poor Performance If your host is offline or unreachable on a regular basis, you might

How Hosting Affects Site Speed

Attention spans are short, and the internet is a big place. As a general rule of thumb, faster

Website Maintenance: 6 Things You Need to Ask

You’ve launched an awesome new website and you want to make sure it stays awesome. Heck, we would

Quick Links

  • Who we are
  • What we do
  • Our blog
  • Login

Our Services

  • Web Design
  • Digital Marketing
  • Maintanace and Hosting
  • Photography

Networks

  • LinkedIN page
  • Facebook
  • Instagram
  • Twitter

Recent Posts

  • How Your Website Service Team Is Like Your Mother
  • 2022 WordPress Maintenance Checklist
info@pinch.africa Drop Us a Line
+254 706 206 160 Call Us Now
Dam Estate H233, Nairobi Get Direction
Pinch Africa 2022 - All Rights Reserved.